{"@context":"https:\/\/schema.org\/","@type":"ProfilePage","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alan-webber\/#ProfilePage","headline":"About Alan Webber, IDC Analyst | Content Sponsored by SAP","dateCreated":"2024-02-19 18:57:17","datePublished":"2024-08-15 00:15:00","dateModified":"2025-10-02 13:38:58","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sales\/ai\/","name":"AI","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Artificial_intelligence","http:\/\/www.wikidata.org\/entity\/Q11660"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/commerce-general\/","name":"Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Commerce","http:\/\/www.wikidata.org\/entity\/Q26643"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/marketing\/customer-engagement-marketing\/","name":"Customer Engagement","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_engagement","http:\/\/www.wikidata.org\/entity\/Q5196451"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/customer-experience-general\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},"Customer Journey",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/service\/customer-service\/","name":"Customer Service","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_service","http:\/\/www.wikidata.org\/entity\/Q1060653"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/e-commerce\/","name":"E-Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/E-commerce","http:\/\/www.wikidata.org\/entity\/Q484847"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/e-commerce-solution\/e-commerce-general\/","name":"E-Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/E-commerce","http:\/\/www.wikidata.org\/entity\/Q484847"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/intelligent-enterprise\/","name":"Intelligent Enterprise","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Intelligent_enterprise","http:\/\/www.wikidata.org\/entity\/Q6044119"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/marketing\/marketing-general\/","name":"Marketing","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Marketing","http:\/\/www.wikidata.org\/entity\/Q39809"]}],"mainEntity":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alan-webber\/#Person","name":"Alan Webber, IDC Analyst | Content Sponsored by SAP","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/alan-webber\/","identifier":801,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/935b5ac1599b1a84b8f2ee567271586abaaba4b4b37c5ca1806c80065ae343af?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/935b5ac1599b1a84b8f2ee567271586abaaba4b4b37c5ca1806c80065ae343af?s=96&d=mm&r=g","height":96,"width":96}}}