[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/24\/creating-a-digital-marketplace\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/24\/creating-a-digital-marketplace\/","headline":"Revving up your digital marketplace: A playbook for success","name":"Revving up your digital marketplace: A playbook for success","description":"Digital marketplaces offer auto suppliers and other B2B industries many benefits, but how do you get started? Follow these steps for a successful launch.","datePublished":"2021-11-24","dateModified":"2024-06-13","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/sebastien-trahan\/#Person","name":"Sebastien Trahan","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/sebastien-trahan\/","identifier":358,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/76e1e778b02baed29b11556f1b573fcecb4055ff2f70639b7f3340b1c58387cd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/76e1e778b02baed29b11556f1b573fcecb4055ff2f70639b7f3340b1c58387cd?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/11\/FTR_RevUp.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/11\/FTR_RevUp.png","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/24\/creating-a-digital-marketplace\/","about":["Auto",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/b2b\/","name":"B2B Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/B2B_e-commerce"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/","name":"Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Commerce","http:\/\/www.wikidata.org\/entity\/Q26643"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/commerce-general\/","name":"Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Commerce","http:\/\/www.wikidata.org\/entity\/Q26643"]},"Customer Journey",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/e-commerce\/","name":"E-Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/E-commerce","http:\/\/www.wikidata.org\/entity\/Q484847"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/industries\/","name":"Industries","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Industry","http:\/\/www.wikidata.org\/entity\/Q2976602"]}],"wordCount":748,"keywords":["Auto Industry","B2B Marketplaces","Digital Marketplaces","Online Marketplace"],"articleBody":"The digital marketplace model is quickly transforming the auto industry as a growing number of brands seize new and emerging opportunities in B2B selling. Forward-thinking auto suppliers are starting their own online marketplaces to harness the power of B2B e-commerce.How can you make the marketplace model work for your organization? To get rolling on your journey of digital transformation, you need to figure out where you are and where you want to go.      Digital marketplaces: Examples, benefits, strategies                Digital marketplaces are growing fast. Here's everything you need to know about digital marketplaces, including examples, benefits, and strategies for jumping on the bandwagon.      Launching a digital marketplace: No small featB2B e-commerce offers auto suppliers and other industries great opportunities for brand and revenue growth, but gone are the days of quickly throwing together a web storefront.Building, deploying, and maintaining a sophisticated marketplace is no small undertaking or simple, onetime project. It\u2019s an ongoing process, and a trusted framework or playbook can help smooth your road to success.Successfully launching and sustaining your marketplace depends on having the right people, technology, and ecosystem in place.      E-commerce for auto suppliers: Marketplace model transforms industry                The marketplace model is transforming industries, from e-commerce for auto suppliers to electric utilities. Discover the benefits + examples.      All aboard: Getting buy-in for digital transformationBefore you embark on a digital marketplace initiative, you need the right people, especially in key leadership roles, on board and motivated to support and ensure alignment and buy-in throughout the organization.At this stage, you need to ask questions such as:Why does the business want or need to create a digital marketplace?What are the value propositions that justify this initiative?Setting goals and defining requirementsNext, you must define your organization\u2019s goals and requirements. This means establishing what\u2019s needed to create, implement, and run your digital marketplace. Some questions to ask:What are the specific steps we need to take to build our marketplace?When and in what order do they need to happen?What technology investments are needed and at what stage?Scalability, growth, and sustainability are crucial for the ultimate success of your initiative. Making it happen depends on streamlining management processes to enable continuous improvement and development of your marketplace.It also depends on these interdependent questions:How can we attract more sellers to offer a better product selection?How can we create better experiences to attract more buyers?      Automotive aftermarket e-commerce: A $1.38 trillion opportunity                Automotive aftermarket projections are booming \u2013 meaning suppliers and distributors must activate e-commerce offerings to compete with big retailers.      Setting up the right team\u00a0You need a dedicated team made up of people from the sales floor to the executive suite to experts with the skills to develop, launch, and scale your digital marketplace.Key roles include:Executive-level sponsors to support the business case and assume accountability for overall project successSenior-level point persons from core business units, such as sales and finance, to identify and track how the marketplace affects internal processesMarketplace experts to help establish customer, seller, and assortment strategiesPeople to manage day-to-day marketplace operations, including oversight of e-commerce, merchandising and seller engagement, and customer serviceDigital marketplace platform essentialsAfter putting the right team in place, focus on the e-commerce foundation. You need a secure and scalable platform that supports your objectives and makes it easier to launch and grow your marketplace, with technology and functionality including:Secure and flexible architecture that integrates with your cloud and enterprise solutions to accelerate time to market and time to valueRobust business rules to automate processes including catalog management, seller onboarding, quality assurance, and financial reconciliationsPrebuilt APIs to connect you with technical and service partners      The advantages of digital transformation: Better CX, more sales                Discover the real-life examples of digital transformation, like digitizing sales operations to improve customer experience and expand growth.      Ecosystem drives long-term success\u00a0In order to grow capabilities and fuel ongoing success, your marketplace needs the support of a network of sellers and partners.Sellers help address the key categories your customers expect, with parameters in place to reinforce brand standards for quality and service. Partners provide support for activities such as e-procurement, payment, logistics, and invoicing.By taking a careful, strategic approach to building a digital marketplace, companies in the automotive industry can drive growth for years to come.  Rev up revenue + customer loyalty.Discover how digital tech is transforming the auto industry HERE."},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2021","item":"https:\/\/www.the-future-of-commerce.com\/2021\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"11","item":"https:\/\/www.the-future-of-commerce.com\/2021\/\/11\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"24","item":"https:\/\/www.the-future-of-commerce.com\/2021\/\/11\/\/24\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"Revving up your digital marketplace: A playbook for success","item":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/24\/creating-a-digital-marketplace\/#breadcrumbitem"}]}]