{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/kundendaten\/#CollectionPage","headline":"Kundendaten Category","description":"","url":"https:\/\/www.the-future-of-commerce.com\/deutsch\/kundendaten\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2025\/05\/27\/automotive-trends-2025-de\/","headline":"Automobiltrends 2025: 8 Gr\u00fcnde, warum die Branche auf Wachstumskurs ist","url":"https:\/\/www.the-future-of-commerce.com\/2025\/05\/27\/automotive-trends-2025-de\/","datePublished":"2025-05-27","dateModified":"2025-05-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2025\/05\/27\/automotive-trends-2025-de\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/thomas-pohl\/#Person","name":"Thomas Pohl","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/thomas-pohl\/","identifier":774,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e4b84cdf641fc13ef8ad7c0ff9b954db82d7931c719763d254eb5fad11c0322e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e4b84cdf641fc13ef8ad7c0ff9b954db82d7931c719763d254eb5fad11c0322e?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/Auto-industry-trends_FTR.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/Auto-industry-trends_FTR.jpg","height":375,"width":1200},"keywords":["2025 Trends","Auto Industry","Automotive","Consumer Behavior","Customer Experience | CX","Digital Supply Chain","Smart Cars","Supply Chain","Sustainability","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/06\/allnatura-dauerhafte-kundenbeziehungen-mit-ki\/","headline":"allnatura: Dauerhafte Kundenbeziehungen mit KI","url":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/06\/allnatura-dauerhafte-kundenbeziehungen-mit-ki\/","datePublished":"2024-11-06","dateModified":"2025-05-12","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/06\/allnatura-dauerhafte-kundenbeziehungen-mit-ki\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/amir\/#Person","name":"Amir Tchavoshinia","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/amir\/","identifier":869,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e78f486776e8f6649ca200953bf662e4eeb111b7e6b0186ddb6cef7cfbedcc9c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e78f486776e8f6649ca200953bf662e4eeb111b7e6b0186ddb6cef7cfbedcc9c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/04\/CAIO-Chief-AI-officer_FTR-2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/04\/CAIO-Chief-AI-officer_FTR-2.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","Commerce","Customer Service","Marketing"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/30\/order-management-schafft-hohere-effizienz\/","headline":"Effizienter durch modernes Order Management","url":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/30\/order-management-schafft-hohere-effizienz\/","datePublished":"2024-10-30","dateModified":"2025-03-17","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/30\/order-management-schafft-hohere-effizienz\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/christian-rohr\/#Person","name":"Christian Rohr","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/christian-rohr\/","identifier":444,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/f38093ce7c900c04409c7632b1e3a90e78e1841be7e97b673b0e337a856d99db?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/f38093ce7c900c04409c7632b1e3a90e78e1841be7e97b673b0e337a856d99db?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/04\/composable-order-management_FTR-4.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/04\/composable-order-management_FTR-4.jpg","height":375,"width":1200},"keywords":["B2C E-commerce","Online Shopping","Order Fulfillment","Order Management","Retouren","SAP Commerce Cloud"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/23\/retouren-im-handel-was-verbraucher-hassen-und-wie-man-das-problem-angeht\/","headline":"Retouren im Handel: Was Verbraucher hassen und wie man das Problem angeht","url":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/23\/retouren-im-handel-was-verbraucher-hassen-und-wie-man-das-problem-angeht\/","datePublished":"2024-10-23","dateModified":"2024-10-21","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/23\/retouren-im-handel-was-verbraucher-hassen-und-wie-man-das-problem-angeht\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/sara-richter\/#Person","name":"Sara Richter","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/sara-richter\/","identifier":724,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7c595456e30d38cbce485162e3747e598e1bd65dbfd40ea5ce0216041914134f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7c595456e30d38cbce485162e3747e598e1bd65dbfd40ea5ce0216041914134f?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/Retail-returns_FTR-2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/Retail-returns_FTR-2.jpg","height":375,"width":1200},"keywords":["Retail","Retail Trends","Retouren","R\u00fccksendungen"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","headline":"Zukunft des Kundenservice: Automatisierte Fallabl\u00e4ufe von Anfang bis Ende","url":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","datePublished":"2024-09-11","dateModified":"2024-10-08","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/matthew-kresch\/#Person","name":"Matthew Kresch","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/matthew-kresch\/","identifier":655,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/018205aeab4c5f790520aded4a8e60d5620845bb13c4380471e848832751e25a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/018205aeab4c5f790520aded4a8e60d5620845bb13c4380471e848832751e25a?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/emotional-marketing-examples_FTR.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/emotional-marketing-examples_FTR.jpeg","height":375,"width":1200},"keywords":["Automation","CRM","Customer Service","Customer Service Management","Field Service","Kundenservice","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/31\/ki-kundenerlebnis-ki-nur-einsetzen-oder-eine-echte-ki-organisation-sein\/","headline":"KI-Kundenerlebnis: KI “nur” einsetzen oder eine echte KI-Organisation sein?","url":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/31\/ki-kundenerlebnis-ki-nur-einsetzen-oder-eine-echte-ki-organisation-sein\/","datePublished":"2024-07-31","dateModified":"2025-05-12","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/31\/ki-kundenerlebnis-ki-nur-einsetzen-oder-eine-echte-ki-organisation-sein\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/liz-miller\/#Person","name":"Liz Miller","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/liz-miller\/","identifier":813,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/3fac890290e4bb9ea153bbbfabdb1a5614af55a67adc29803306c97b7d271fdf?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3fac890290e4bb9ea153bbbfabdb1a5614af55a67adc29803306c97b7d271fdf?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/AI-customer-experience_FTR.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/AI-customer-experience_FTR.jpeg","height":375,"width":1200},"keywords":["Customer Experience","KI","Kundenerlebnis","K\u00fcnstliche Intelligenz"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/24\/wie-ki-gestutzte-website-suche-dabei-hilft-genau-das-passende-zu-finden\/","headline":"Wie KI-gest\u00fctzte Website-Suche dabei hilft, genau das Passende zu finden","url":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/24\/wie-ki-gestutzte-website-suche-dabei-hilft-genau-das-passende-zu-finden\/","datePublished":"2024-07-24","dateModified":"2024-10-08","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/24\/wie-ki-gestutzte-website-suche-dabei-hilft-genau-das-passende-zu-finden\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesse-creange\/#Person","name":"Jesse Creange","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesse-creange\/","identifier":808,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/54bf78d37dbf6b3e2432869db18ec9d92f2e791d6f4d9b55c32f5c18b0bb7859?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/54bf78d37dbf6b3e2432869db18ec9d92f2e791d6f4d9b55c32f5c18b0bb7859?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/07\/AI-site-search-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/07\/AI-site-search-FTR-1.jpg","height":375,"width":1200},"keywords":["E-commerce","KI","Online-Handel","Personalisierung","Suche","Suchfunktion"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/10\/kunstliche-intelligenz-im-einzelhandel-6-anwendungsfalle-und-beispiele\/","headline":"KI im Einzelhandel: 6 Anwendungsf\u00e4lle und Praxisbeispiele","url":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/10\/kunstliche-intelligenz-im-einzelhandel-6-anwendungsfalle-und-beispiele\/","datePublished":"2024-07-10","dateModified":"2024-07-31","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/10\/kunstliche-intelligenz-im-einzelhandel-6-anwendungsfalle-und-beispiele\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/amanda-spencer\/#Person","name":"Amanda Spencer","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/amanda-spencer\/","identifier":809,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/3f24cc8281e0f64cb742cffa23fb65dbe1beec9a6f5732385c75605f245879dc?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3f24cc8281e0f64cb742cffa23fb65dbe1beec9a6f5732385c75605f245879dc?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/Artificial-intelligence-in-retail_FTR.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/Artificial-intelligence-in-retail_FTR.jpeg","height":375,"width":1200},"keywords":["Einzelhandel","Handel","KI","K\u00fcnstliche Intelligenz","Personalisierung"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/19\/daw-gibt-customer-journey-einen-individuellen-anstrich\/","headline":"DAW gibt Customer Journey einen individuellen Anstrich","url":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/19\/daw-gibt-customer-journey-einen-individuellen-anstrich\/","datePublished":"2024-06-19","dateModified":"2025-05-12","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/19\/daw-gibt-customer-journey-einen-individuellen-anstrich\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/nike-steinhausen\/#Person","name":"Nike Steinhausen","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/nike-steinhausen\/","identifier":831,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/2e2c9eec01943f95c7eded071cec47a73f7d4e3a747c39adf8ab942cb930d8b1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2e2c9eec01943f95c7eded071cec47a73f7d4e3a747c39adf8ab942cb930d8b1?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/06\/Better-communication-more-sales_FTR.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/06\/Better-communication-more-sales_FTR.jpg","height":375,"width":1200},"keywords":["B2B Customer Journey","CDP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/12\/automobilindustrie-bessere-erlebnisse-mit-daten-und-ki\/","headline":"Automobilindustrie: Bessere Erlebnisse mit Daten und KI","url":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/12\/automobilindustrie-bessere-erlebnisse-mit-daten-und-ki\/","datePublished":"2024-06-12","dateModified":"2024-06-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/12\/automobilindustrie-bessere-erlebnisse-mit-daten-und-ki\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/tina-guendling\/#Person","name":"Tina Guendling","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/tina-guendling\/","identifier":730,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/8d7072f4d7440fd4e7ee7ce6041c4290ed4358e32f35f25bfca3a3ccfdb79965?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8d7072f4d7440fd4e7ee7ce6041c4290ed4358e32f35f25bfca3a3ccfdb79965?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/06\/chief-merchandising-officer-FTR-2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/06\/chief-merchandising-officer-FTR-2.jpg","height":375,"width":1200},"keywords":["Automobilindustrie","Daten","KI","Whitepaper"]}],"about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/b2b-commerce-deutsch\/","name":"B2B Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/B2B_e-commerce"]},"B2C Commerce",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/customer-experience-deutsch\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},"Die Zukunft des Handels: Deutsch",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/kundendaten\/","name":"Kundendaten","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_data","http:\/\/www.wikidata.org\/entity\/Q56278300"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/marketing-deutsch\/","name":"Marketing","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Marketing","http:\/\/www.wikidata.org\/entity\/Q39809"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/service-deutsch\/","name":"Service","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Service","http:\/\/www.wikidata.org\/entity\/Q7406919"]},"Vertrieb"]}