{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/service-deutsch\/#CollectionPage","headline":"Service Category","description":"","url":"https:\/\/www.the-future-of-commerce.com\/deutsch\/service-deutsch\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2025\/02\/12\/b2b-kundenservice-hersteller\/","headline":"B2B-Kundenservice: Warum Hersteller Support zur Priorit\u00e4t machen M\u00dcSSEN","url":"https:\/\/www.the-future-of-commerce.com\/2025\/02\/12\/b2b-kundenservice-hersteller\/","datePublished":"2025-02-12","dateModified":"2025-02-16","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2025\/02\/12\/b2b-kundenservice-hersteller\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/mila-zvicer\/#Person","name":"Mila Zvicer","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/mila-zvicer\/","identifier":877,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/bdfb2340e173ccdc62654b7ddff25525787b249cf822ff695e29965fa2ebb4f8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bdfb2340e173ccdc62654b7ddff25525787b249cf822ff695e29965fa2ebb4f8?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2025\/01\/B2B-customer-service-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2025\/01\/B2B-customer-service-FTR-1.jpg","height":375,"width":1200},"keywords":["AI In Customer Service","B2B","Kundenservice","Manufacturing","Netconomy"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/06\/allnatura-dauerhafte-kundenbeziehungen-mit-ki\/","headline":"allnatura: Dauerhafte Kundenbeziehungen mit KI","url":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/06\/allnatura-dauerhafte-kundenbeziehungen-mit-ki\/","datePublished":"2024-11-06","dateModified":"2025-05-12","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/06\/allnatura-dauerhafte-kundenbeziehungen-mit-ki\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/amir\/#Person","name":"Amir Tchavoshinia","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/amir\/","identifier":869,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e78f486776e8f6649ca200953bf662e4eeb111b7e6b0186ddb6cef7cfbedcc9c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e78f486776e8f6649ca200953bf662e4eeb111b7e6b0186ddb6cef7cfbedcc9c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/04\/CAIO-Chief-AI-officer_FTR-2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/04\/CAIO-Chief-AI-officer_FTR-2.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","Commerce","Customer Service","Marketing"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/25\/ki-im-kundenservice-der-neue-beste-freund\/","headline":"KI im Kundenservice: Der neue beste Freund","url":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/25\/ki-im-kundenservice-der-neue-beste-freund\/","datePublished":"2024-09-25","dateModified":"2025-02-12","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/25\/ki-im-kundenservice-der-neue-beste-freund\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirsi-tarvainen\/#Person","name":"Kirsi Tarvainen","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirsi-tarvainen\/","identifier":151,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/96ca9bf9158da317761f4e785e19819a740ab479d189dd529c081ea73b54193e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/96ca9bf9158da317761f4e785e19819a740ab479d189dd529c081ea73b54193e?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/06\/AI-in-customer-service-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/06\/AI-in-customer-service-FTR-1.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","AI In Customer Service","Customer Service","Customer Service Management"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","headline":"Zukunft des Kundenservice: Automatisierte Fallabl\u00e4ufe von Anfang bis Ende","url":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","datePublished":"2024-09-11","dateModified":"2024-10-08","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/matthew-kresch\/#Person","name":"Matthew Kresch","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/matthew-kresch\/","identifier":655,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/018205aeab4c5f790520aded4a8e60d5620845bb13c4380471e848832751e25a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/018205aeab4c5f790520aded4a8e60d5620845bb13c4380471e848832751e25a?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/emotional-marketing-examples_FTR.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/emotional-marketing-examples_FTR.jpeg","height":375,"width":1200},"keywords":["Automation","CRM","Customer Service","Customer Service Management","Field Service","Kundenservice","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/12\/automobilindustrie-bessere-erlebnisse-mit-daten-und-ki\/","headline":"Automobilindustrie: Bessere Erlebnisse mit Daten und KI","url":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/12\/automobilindustrie-bessere-erlebnisse-mit-daten-und-ki\/","datePublished":"2024-06-12","dateModified":"2024-06-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/12\/automobilindustrie-bessere-erlebnisse-mit-daten-und-ki\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/tina-guendling\/#Person","name":"Tina Guendling","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/tina-guendling\/","identifier":730,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/8d7072f4d7440fd4e7ee7ce6041c4290ed4358e32f35f25bfca3a3ccfdb79965?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8d7072f4d7440fd4e7ee7ce6041c4290ed4358e32f35f25bfca3a3ccfdb79965?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/06\/chief-merchandising-officer-FTR-2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/06\/chief-merchandising-officer-FTR-2.jpg","height":375,"width":1200},"keywords":["Automobilindustrie","Daten","KI","Whitepaper"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/05\/so-bringt-generative-ki-datengesteuerte-unternehmen-voran\/","headline":"So bringt generative KI datengesteuerte Unternehmen voran","url":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/05\/so-bringt-generative-ki-datengesteuerte-unternehmen-voran\/","datePublished":"2024-06-05","dateModified":"2024-06-05","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/05\/so-bringt-generative-ki-datengesteuerte-unternehmen-voran\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/martin-barzauner\/#Person","name":"Martin Barzauner","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/martin-barzauner\/","identifier":449,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/8943808f2de0501ff010ffe94a4d436729a5160abe3a3caff34b389e5df551cf?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8943808f2de0501ff010ffe94a4d436729a5160abe3a3caff34b389e5df551cf?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/05\/data-driven-decision-making_FTR-2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/05\/data-driven-decision-making_FTR-2.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","Big Data","Generative AI","KI","Netconomy","SAP Partners"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/05\/15\/modetechnologie-sieben-innovative-start-ups-im-uberblick\/","headline":"Modetechnologie: Sieben innovative Start-ups im \u00dcberblick","url":"https:\/\/www.the-future-of-commerce.com\/2024\/05\/15\/modetechnologie-sieben-innovative-start-ups-im-uberblick\/","datePublished":"2024-05-15","dateModified":"2024-05-16","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/05\/15\/modetechnologie-sieben-innovative-start-ups-im-uberblick\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/lior-weizman\/#Person","name":"Lior Weizman","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/lior-weizman\/","identifier":792,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/6f1338e84f879f9b9e5e84f67e5049e512b45a94c5fe2076ed8e2239cc9e15d1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6f1338e84f879f9b9e5e84f67e5049e512b45a94c5fe2076ed8e2239cc9e15d1?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/Fashion-Technology-FTR.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/Fashion-Technology-FTR.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","Customer Engagement","Digital Disruption","E-commerce Customer Experience","Fashion E-commerce","Fashion Industry","Omnichannel Retail","PIM | Product Information Management","SAP Partners","Video"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/27\/kundenservice-trends-2024-die-5-wichtigsten-erkenntnisse\/","headline":"Kundenservice-Trends 2024: 5 Erkenntnisse, die Sie nicht ignorieren sollten","url":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/27\/kundenservice-trends-2024-die-5-wichtigsten-erkenntnisse\/","datePublished":"2024-03-27","dateModified":"2024-09-18","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/27\/kundenservice-trends-2024-die-5-wichtigsten-erkenntnisse\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirsi-tarvainen\/#Person","name":"Kirsi Tarvainen","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirsi-tarvainen\/","identifier":151,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/96ca9bf9158da317761f4e785e19819a740ab479d189dd529c081ea73b54193e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/96ca9bf9158da317761f4e785e19819a740ab479d189dd529c081ea73b54193e?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/Customer-service-trends-2024_FTR.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/Customer-service-trends-2024_FTR.jpeg","height":375,"width":1202},"keywords":["Customer Service Management","KI","Kundenservice"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2023\/06\/21\/kundenservice-5-wichtige-trends-fur-das-jahr-2023-und-die-zeit-danach\/","headline":"Kundenservice: 5 wichtige Trends f\u00fcr das Jahr 2023 und die Zeit danach","url":"https:\/\/www.the-future-of-commerce.com\/2023\/06\/21\/kundenservice-5-wichtige-trends-fur-das-jahr-2023-und-die-zeit-danach\/","datePublished":"2023-06-21","dateModified":"2023-06-30","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2023\/06\/21\/kundenservice-5-wichtige-trends-fur-das-jahr-2023-und-die-zeit-danach\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/peer-meinhardt\/#Person","name":"Peer Meinhardt","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/peer-meinhardt\/","identifier":755,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e7898c701518a727731200fd88e8c306e1e5ea0eafb3a3388820dd81b0e1a3e3?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e7898c701518a727731200fd88e8c306e1e5ea0eafb3a3388820dd81b0e1a3e3?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/06\/customer-data-loyalty_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/06\/customer-data-loyalty_1200x375.jpg","height":375,"width":1200},"keywords":["2023 Trends","CX","Kundenservice"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2023\/03\/29\/service-balanceakt-zwischen-mensch-und-maschine\/","headline":"Service: Balanceakt zwischen Mensch und Maschine","url":"https:\/\/www.the-future-of-commerce.com\/2023\/03\/29\/service-balanceakt-zwischen-mensch-und-maschine\/","datePublished":"2023-03-29","dateModified":"2024-03-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2023\/03\/29\/service-balanceakt-zwischen-mensch-und-maschine\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/#Person","name":"Alexander Schneider","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/","identifier":609,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/d7945c547dc971fbf03b2cd7db819de81c94d29dc83a076b86911e93485a4f6e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d7945c547dc971fbf03b2cd7db819de81c94d29dc83a076b86911e93485a4f6e?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/04\/customer-service-info_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/04\/customer-service-info_1200x375.jpg","height":375,"width":1200},"keywords":["Kundenservice","Service"]}],"about":["Die Zukunft des Handels: Deutsch",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/service-deutsch\/","name":"Service","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Service","http:\/\/www.wikidata.org\/entity\/Q7406919"]}]}