{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/service\/#CollectionPage","headline":"Service Category","description":"<p>In today&#8217;s experience economy, service is critical. Business success depends on how well a company responds to customer issues and resolves them.<\/p>\n<a href=\"https:\/\/event.on24.com\/wcc\/r\/4638527\/934199AB108998B712298F022088913C?partnerref=Blog-FoC\" class=\"js-dont-read post-banner\" data-unilnk-region=\"post-banner\" lang=\"en\"><img class=\"lazyload\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 1202 250'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/07\/AI-Customer-service-webinar.jpg\" alt=\"Banner that says: BUDGETS MIGHT BE SHRINKING,  BUT CUSTOMER EXPECTATIONS AREN&#039;T. Customers don&#039;t care about business complexity \u2013 when they want help, they expect help. AI can boost customer service outcomes AND lighten workloads. Delve into the details, plus learn how to build a solid AI strategy that your C-suite will embrace.   Join our expert panel. Register HERE. \" \/><\/a>\n<p><strong>Bookmark this section to keep up with the latest trends, technologies, and best practices in customer service. Topics include:<\/strong><\/p>\n<ol>\n<li>Brands with the best customer service<\/li>\n<li>How to improve customer service in e-commerce<\/li>\n<li>Call center customer service<\/li>\n<li>How customer service impacts loyalty and retention<\/li>\n<li>Field service<\/li>\n<\/ol>\n","url":"https:\/\/www.the-future-of-commerce.com\/service\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/02\/g2-summer-2024-reports\/","headline":"Summer 2024 G2 Reports: SAP Commerce, Emarsys, Sales, Service solutions continue to lead market","url":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/02\/g2-summer-2024-reports\/","datePublished":"2024-07-02","dateModified":"2025-04-02","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/07\/02\/g2-summer-2024-reports\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/binod-negi\/#Person","name":"Binod 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