[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/26\/without-purpose-driven-communication-its-all-talk\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/26\/without-purpose-driven-communication-its-all-talk\/","headline":"Without purpose-driven communication, it\u2019s all screaming into the void","name":"Without purpose-driven communication, it\u2019s all screaming into the void","description":"Brands today need to back up their words with action, which starts by attracting and engaging employees with a shared sense of purpose.","datePublished":"2022-04-26","dateModified":"2023-01-17","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/cindy-beauchamp\/#Person","name":"Cindy Beauchamp","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/cindy-beauchamp\/","identifier":559,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/71dd1b6fc2964dcbcc52fd0432027344a3c7d38d82154d04bc1df3e76e52bc41?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/71dd1b6fc2964dcbcc52fd0432027344a3c7d38d82154d04bc1df3e76e52bc41?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/04\/purpose-driven-communication_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/04\/purpose-driven-communication_1200x375.jpg","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/26\/without-purpose-driven-communication-its-all-talk\/","video":{"@context":"http:\/\/schema.org\/","@type":"VideoObject","@id":"https:\/\/www.youtube.com\/watch?v=FM7MFYoylVs#VideoObject","contentUrl":"https:\/\/www.youtube.com\/watch?v=FM7MFYoylVs","name":"The Chainsmokers & Coldplay - Something Just Like This (Official Lyric Video)","description":"Official lyric video for \u201dSomething Just Like This\u201d by The Chainsmokers\nListen to The Chainsmokers: https:\/\/thechainsmokers.lnk.to\/listenYD \nWatch more videos by The Chainsmokers: https:\/\/thechainsmokers.lnk.to\/listenYD\/youtube \n\nSubscribe to the official Chainsmokers YouTube channel: https:\/\/thechainsmokers.lnk.to\/subscribeYD \n\nFollow The Chainsmokers\nFacebook: https:\/\/thechainsmokers.lnk.to\/followFI \nInstagram: https:\/\/thechainsmokers.lnk.to\/followII \nTwitter: https:\/\/thechainsmokers.lnk.to\/followTI \nWebsite: https:\/\/thechainsmokers.lnk.to\/followWI \nSpotify: https:\/\/thechainsmokers.lnk.to\/followSI \n\nLyrics:\nI want something just like this\nDoo-doo-doo, doo-doo-doo\nDoo-doo-doo, doo-doo\nDoo-doo-doo, doo-doo-doo\nOh, I want something just like this\nDoo-doo-doo, doo-doo-doo\nDoo-doo-doo, doo-doo\nDoo-doo-doo, doo-doo-doo\n\n#SomethingJustLikeThis #TheChainsmokers #Coldplay #EDM","thumbnailUrl":["https:\/\/i.ytimg.com\/vi\/FM7MFYoylVs\/default.jpg","https:\/\/i.ytimg.com\/vi\/FM7MFYoylVs\/mqdefault.jpg","https:\/\/i.ytimg.com\/vi\/FM7MFYoylVs\/hqdefault.jpg","https:\/\/i.ytimg.com\/vi\/FM7MFYoylVs\/sddefault.jpg","https:\/\/i.ytimg.com\/vi\/FM7MFYoylVs\/maxresdefault.jpg"],"uploadDate":"2017-02-22T21:15:00+00:00","duration":"PT4M8S","embedUrl":"https:\/\/www.youtube.com\/embed\/FM7MFYoylVs","publisher":{"@type":"Organization","@id":"https:\/\/www.youtube.com\/channel\/UCRzzwLpLiUNIs6YOPe33eMg#Organization","url":"https:\/\/www.youtube.com\/channel\/UCRzzwLpLiUNIs6YOPe33eMg","name":"ChainsmokersVEVO","description":"The Chainsmokers on Vevo - Official Music Videos, Live Performances, Interviews and more... ","logo":{"url":"https:\/\/yt3.ggpht.com\/42p-AOFHfIuZq8klay6fPQdF9Z_yo6ddFbuCgY8_Iq6Y1F7sjk4cJXnRQHWLLWCgi-ImLlNa=s800-c-k-c0x00ffffff-no-rj","width":800,"height":800,"@type":"ImageObject","@id":"https:\/\/www.youtube.com\/watch?v=FM7MFYoylVs#VideoObject_publisher_logo_ImageObject"}},"potentialAction":{"@type":"SeekToAction","@id":"https:\/\/www.youtube.com\/watch?v=FM7MFYoylVs#VideoObject_potentialAction","target":"https:\/\/www.youtube.com\/watch?v=FM7MFYoylVs&t={seek_to_second_number}","startOffset-input":"required name=seek_to_second_number"},"interactionStatistic":[[{"@type":"InteractionCounter","@id":"https:\/\/www.youtube.com\/watch?v=FM7MFYoylVs#VideoObject_interactionStatistic_WatchAction","interactionType":{"@type":"WatchAction"},"userInteractionCount":2471833951}],{"@type":"InteractionCounter","@id":"https:\/\/www.youtube.com\/watch?v=FM7MFYoylVs#VideoObject_interactionStatistic_LikeAction","interactionType":{"@type":"LikeAction"},"userInteractionCount":11360003}]},"about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/employee-engagement\/","name":"Employee Engagement","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Employee_engagement","http:\/\/www.wikidata.org\/entity\/Q14937678"]},"Employee Experience & Engagement",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sap-sapphire-general\/innovation-sapphire\/","name":"Innovation","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Innovation","http:\/\/www.wikidata.org\/entity\/Q174165"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/purpose\/purpose-general\/","name":"Purpose","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Purpose"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/purpose\/thought-leadership\/","name":"Thought Leadership","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Thought_leader"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/thought-leadership-2\/","name":"Thought Leadership","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Thought_leader"]}],"wordCount":933,"keywords":["Employee Engagement","Purpose-driven Business"],"articleBody":"What do Patagonia, Tesla, the Cheeky Panda, and Coldplay all have in common? They have made purpose-driven communication an integral part of their brand. In other words, they effectively communicate their core values through their actions, which align with their environmental and social goals.Why is purpose-driven communication moving to the top of the list of priorities for brands today? Building solid relationships with consumers is the easy answer. On a global scale, consumers seek out relationships with companies that have a strong purpose etched in their business framework.But business leaders are discovering what companies like Patagonia have known all along: a purpose-driven work culture strengthens a company from within by:Improving productivityReducing turnoverDriving overall growth How to embed sustainability in your business \u2013 and bottom line To achieve real benefits, companies need to embed sustainability into their business practices and processes. Learn three ways to do it. Purpose-driven communication: An inside jobAround 94% of consumers surveyed worldwide agree that it\u2019s important that the companies they support have a strong purpose. That means organizations must reinforce and realign their business goals and brand\u2014and it starts within.Purpose needs to be ingrained into a company’s culture and daily operations: how it hires new employees, empowers teams, measures KPIs and other performance metrics, and encourages growth in an employee\u2019s skill set.Purpose-driven communication is rooted in authenticity. Consumers and employees alike will see through mere posturing or words that aren’t backed by real action. Corporate social responsibility and sustainability: How to save the earth Today corporate social responsibility must include sustainability. Discover examples, definitions, and how to attain sustainable commerce. Recruit with purpose & transparencyWhen recruiting, be transparent in what your organization offers employees and explain how expectations align with the company\u2019s purpose.Since around 79% of job seekers check out a company\u2019s mission statement before applying, they can decide if \u201cthey want something just like this.\u201dThis content is hosted by a third party ( youtu.be ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowClearly communicating your corporate values is particularly important for recruiting Gen Z and Millennial workers. Both generations tend to want work that they feel has a purpose beyond a paycheck.“To win the hearts of Generation Z, companies and employers will need to highlight their efforts to be good global citizens,” Deloitte analysts wrote. “And actions speak louder than words: Companies must demonstrate their commitment to a broader set of societal challenges such as sustainability, climate change, and hunger.”Employees who feel their work is meaningful will be more productive and likely to stick around, reducing employee churn. How to manage millennials and Gen Z at work Do you know how to manage Millennials and Gen Z at work? You should - they already make up almost half the full-time workforce. Define roles, open doorsAs your organization works to clarify its purpose, what skills does that require on every management level?A clear purpose enables team members to play a role in achieving the company\u2019s goals. And every employee should see themselves as a major contributor to both team and company growth.Purpose-driven communication, which inspires companies to think about the long-term impact of their brands, is infectious. Employees share that desire, but they need a clear parameter by which to measure progress and thrive.\u201cA meaningful job title helps your employees measure personal job growth through opportunities to work as a team, learn, lead, share knowledge, contribute unique skills to finding solutions and grow from challenges,\u201d Peter Ord, CEO of GuideCX, wrote in a Forbes post.An engaging, purpose-driven work environment is a learning environment where the skills acquired today lead to further development in the future. How does employee experience impact business performance? A positive employee experience helps drive the success of a company, from both a financial and social point of view. Best marketing ever: Proud employeesWhen employees feel valued and proud of the work they do, they naturally become your company\u2019s best headline.\u201cA team of internally motivated brand advocates is more valuable than a handful of paid spokespeople,\u201d Scott Klinger, Earthlink SVP of human resources and marketing, wrote in a Forbes column. \u201cWhy? For one, it\u2019s genuine. That goes a long way with someone looking to do business with you.\u201dStudies show 800% more engagement on posts shared by employees when compared to the same posts shared by official brand accounts. And 84% of consumers value recommendations from friends and family above formal advertising. Sustainability in business: Key to brand survival, large and small alike Sustainability in business is critical for brand survival as consumers want brands who share their values. For small and midsize businesses - which have no margin for error - it\u2019s especially critical. Forge a future with purpose-driven communicationWhen you provide a purpose-driven work environment and experience for your teams, they will see themselves as an integral part of your company\u2019s vision.Purpose-driven brands rely on people for sustainability and growth. Now’s the time to create a work environment that attracts and engages employees, provides learning opportunities that encourage team cohesion, advancement, and professional growth, and promotes a culture employees are proud to be a part of and share with others.Soon you’ll have the framework in place for meaningful, purposeful change. Every digital moment matters.Are you making the most of them?1,000 business leaders dish on how to stand out from the crowd with a great CX. Get the details\u00a0HERE.\u00a0"},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2022","item":"https:\/\/www.the-future-of-commerce.com\/2022\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"04","item":"https:\/\/www.the-future-of-commerce.com\/2022\/\/04\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"26","item":"https:\/\/www.the-future-of-commerce.com\/2022\/\/04\/\/26\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"Without purpose-driven communication, it\u2019s all screaming into the void","item":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/26\/without-purpose-driven-communication-its-all-talk\/#breadcrumbitem"}]}]