[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/18\/decision-making-and-dysfunction\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/18\/decision-making-and-dysfunction\/","headline":"Decision making + dysfunction: Everything is broken, and it might be fine","name":"Decision making + dysfunction: Everything is broken, and it might be fine","description":"In our decision making, we need to recognize that dysfunction is normal and that throughout time, humans push through adversity and make things better.","datePublished":"2022-03-18","dateModified":"2022-03-28","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/josh-terry\/#Person","name":"Josh Terry","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/josh-terry\/","identifier":519,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/56935dcf575bb5f61619a8f9c27be833a6157efd3fffce0b0899dc2e8948d8a5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/56935dcf575bb5f61619a8f9c27be833a6157efd3fffce0b0899dc2e8948d8a5?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/03\/decision-making-ftr.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/03\/decision-making-ftr.png","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/18\/decision-making-and-dysfunction\/","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/commerce-general\/","name":"Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Commerce","http:\/\/www.wikidata.org\/entity\/Q26643"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/purpose\/","name":"Purpose","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Purpose"]},"Real Talk: Mental Health, Well-Being, and Laughter",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/purpose\/thought-leadership\/","name":"Thought Leadership","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Thought_leader"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/thought-leadership-2\/","name":"Thought Leadership","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Thought_leader"]}],"wordCount":999,"keywords":["Business Innovation","Health and Wellness","Organizational Resilience"],"articleBody":"Humans function incredibly well in dysfunction. This doesn\u2019t mean we shouldn\u2019t make things better. It just means that if you don\u2019t factor in how people continue to manage in problematic situations, you\u2019ll misjudge the situation.Here’s the delightful, empowering truth: There are problems everywhere and things should fall apart tomorrow according to most logic, and maybe people won\u2019t care. This has to factor into our decision-making process.Decision making amid the wreckageAccording to the rules of many economic, social, and political theories that make perfect sense, the economy of the United States should have already failed many times over and be a pile of wreckage due to social and political strife. Not only that, but the logical result is that the rest of the world should fall into shambles too.And that might happen. We\u2019ve had horrible things happen in most parts of human history.But what’s happened so far is that people who want to live their lives have continued to fix, or repurpose, broken things and systems.For all of human history, millions of people have had dysfunctional relationships for their entire lives, and they raised children, and those children grew up slightly better than their parents. Which was all their parents wanted for them, a better life. Yes, the children were traumatized, and as they grew up, they passed down that trauma to their children.But they kept going. And a lot of them, if you were to ask them, would say their childhood was fine. They’re doing fine and would you leave them alone, thank you very much.      Tech and innovation: Shining a way through chaos                Tech and innovation offer stability in uncertain times by providing more reliable and efficient solutions than what came before.      Pushing through adversityAbuse, atrocities, and just plain stupid things that shouldn\u2019t have worked — people come up with terrible ideas all the time and just keep going.Yes, there\u2019s a website devoted to something called the Darwin Awards, where the people who accidentally removed themselves from the gene pool due to stupidity are honored. People make a lot of fatal mistakes. But humanity keeps going.Wars that inspire new artwork and babies, broken homes that push people to ambition and betterment, businesses that remain unprofitable for decades, are vilified for their actions, and provide living wages to millions of families in the process. This is all normal.People are astonishingly resilient. And they like to yell about how everything sucks as they make things better. And, of course, sometimes yelling is part of the process.      Why resilience is necessary to thrive amid disruption                In a world where everything is connected, no organization is immune to disruption. Responding quickly in times of crisis can be the difference between thriving and foundering.      Factoring things going wrong into decision makingThis isn\u2019t a stupid repetition of the idea, \u201cThings have been fine for years, why change now? We need to stick to the old ways of doing things.\u201d That\u2019s often a very destructive message.Though we should respect historical discoveries of useful truths (fancy phrasing of the word, \u201ctradition\u201d), people\u2019s ability to make things better is a big part of what makes us persevere\u2026 adaptability.It\u2019s in the nature of people to figure stuff out and make it better. And we should make things better.But from a decision-making perspective, it\u2019s important to see the reality of the things going wrong in the world and understand that, a lot of times, people just keep going.The investment terminology is, \u201cThe markets can stay irrational longer than you can remain solvent.\u201d In other words. It\u2019s possible to be \u201cright\u201d in a situation where no one cares. If you don\u2019t factor this into your decision making, you’ll make mistakes.      Amazing results don\u2019t come from mediocrity: That’s why the future of business is weird                The future of business is weird. Above average results don\u2019t come from average behaviors - weird is where the alpha lies, and in business, alpha is what people seek.      Don’t freak out. Don’t give up. Change the world.A lot of conversation in the world today is based on the premise that, things are bad, they\u2019re worse than usual, and if we don\u2019t act now, everything will end. That\u2019s an excellent call to action, but a bad lifestyle. It pumps you full of every fight or flight chemical your body can make.And it doesn\u2019t encourage you to sit down and get to work and build something worthwhile, which is how you change the world\u2026 boring, slow, insightful work that leads to exponential growth.Maybe your dysfunctional relationship is a mess. But realizing that doesn\u2019t mean you should be ashamed, that it should (or will) end and you have failed. It means you\u2019re normal, and you can probably take a look at that relationship and make it better.Maybe your company did nothing but buy back stock for the last 20 years. If you keep doing so, you\u2019re a bit of an idiot (personal opinion), but it doesn\u2019t mean the whole thing needs to be destroyed. Maybe you should pivot to a direction that adds more value to the world.The fact that everything is broken and will probably keep going doesn\u2019t mean you should sit back and do nothing, and it doesn\u2019t mean you should panic. It means you can relax about the existential nature of it all and get to work.Maybe the economy will fail, and everything will blow up tomorrow. But I think it\u2019s incredibly empowering to know that, historically speaking, that would be pretty normal too.Everybody is a wreck and that\u2019s normal — which means you can stop worrying about it and go make it better. Because that\u2019s what people do.  Purpose powers the future of business.Learn more HERE."},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2022","item":"https:\/\/www.the-future-of-commerce.com\/2022\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"03","item":"https:\/\/www.the-future-of-commerce.com\/2022\/\/03\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"18","item":"https:\/\/www.the-future-of-commerce.com\/2022\/\/03\/\/18\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"Decision making + dysfunction: Everything is broken, and it might be fine","item":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/18\/decision-making-and-dysfunction\/#breadcrumbitem"}]}]