{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/tag\/service\/#CollectionPage","headline":"Service Tag","description":"","url":"https:\/\/www.the-future-of-commerce.com\/tag\/service\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","headline":"Zukunft des Kundenservice: Automatisierte Fallabl\u00e4ufe von Anfang bis Ende","url":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","datePublished":"2024-09-11","dateModified":"2024-10-08","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/09\/11\/zukunft-des-kundenservice-automatisierte-fallablaufe-von-anfang-bis-ende\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/matthew-kresch\/#Person","name":"Matthew Kresch","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/matthew-kresch\/","identifier":655,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/018205aeab4c5f790520aded4a8e60d5620845bb13c4380471e848832751e25a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/018205aeab4c5f790520aded4a8e60d5620845bb13c4380471e848832751e25a?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/emotional-marketing-examples_FTR.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/emotional-marketing-examples_FTR.jpeg","height":375,"width":1200},"keywords":["Automation","CRM","Customer Service","Customer Service Management","Field Service","Kundenservice","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2023\/03\/29\/service-balanceakt-zwischen-mensch-und-maschine\/","headline":"Service: Balanceakt zwischen Mensch und Maschine","url":"https:\/\/www.the-future-of-commerce.com\/2023\/03\/29\/service-balanceakt-zwischen-mensch-und-maschine\/","datePublished":"2023-03-29","dateModified":"2024-03-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2023\/03\/29\/service-balanceakt-zwischen-mensch-und-maschine\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/#Person","name":"Alexander Schneider","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/","identifier":609,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/d7945c547dc971fbf03b2cd7db819de81c94d29dc83a076b86911e93485a4f6e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d7945c547dc971fbf03b2cd7db819de81c94d29dc83a076b86911e93485a4f6e?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/04\/customer-service-info_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/04\/customer-service-info_1200x375.jpg","height":375,"width":1200},"keywords":["Kundenservice","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2023\/02\/08\/servitization-in-manufacturing-new-services-drive-growth\/","headline":"Servitization in manufacturing: New services drive growth, profits","url":"https:\/\/www.the-future-of-commerce.com\/2023\/02\/08\/servitization-in-manufacturing-new-services-drive-growth\/","datePublished":"2023-02-08","dateModified":"2025-02-05","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2023\/02\/08\/servitization-in-manufacturing-new-services-drive-growth\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/susan-galer\/#Person","name":"Susan Galer","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/susan-galer\/","identifier":41,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/aeecaa579ac17a0acd1312099429913db7089e75c8191a914c28fe6f50c38818?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/aeecaa579ac17a0acd1312099429913db7089e75c8191a914c28fe6f50c38818?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/02\/Servitization-in-manufacturing_FTR.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/02\/Servitization-in-manufacturing_FTR.jpg","height":375,"width":1200},"keywords":["B2B Industries","Business Innovation","Field Service","Industrial Manufacturing","IoT | Internet of Things","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/12\/08\/servitization-manufacturers-services\/","headline":"What is servitization: Manufacturers get serious about services","url":"https:\/\/www.the-future-of-commerce.com\/2022\/12\/08\/servitization-manufacturers-services\/","datePublished":"2022-12-08","dateModified":"2025-02-05","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/12\/08\/servitization-manufacturers-services\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/richard-howells\/#Person","name":"Richard Howells","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/richard-howells\/","identifier":294,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/5064219ef532e6563aec5381e0dff75655f8915f7cfab68c53db83a5c8a1eeb7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5064219ef532e6563aec5381e0dff75655f8915f7cfab68c53db83a5c8a1eeb7?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/12\/Servitization_FTR-optimized.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/12\/Servitization_FTR-optimized.jpg","height":375,"width":1200},"keywords":["Field Service","Manufacturing","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/12\/7-fehler-die-sie-beim-kundenservice-unbedingt-vermeiden-sollten\/","headline":"7 Fehler, die Sie beim Kundenservice unbedingt vermeiden sollten","url":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/12\/7-fehler-die-sie-beim-kundenservice-unbedingt-vermeiden-sollten\/","datePublished":"2022-05-12","dateModified":"2023-06-30","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/12\/7-fehler-die-sie-beim-kundenservice-unbedingt-vermeiden-sollten\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/josh-maday\/#Person","name":"Josh Maday","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/josh-maday\/","identifier":280,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7c819997ddf5c0ae0ea7c14f926f5ae679264a3026665cec10e92fff128f81ea?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7c819997ddf5c0ae0ea7c14f926f5ae679264a3026665cec10e92fff128f81ea?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/03\/FCEE_Customer_Service_Mistakes_to_Avoid_1200x375-002.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/03\/FCEE_Customer_Service_Mistakes_to_Avoid_1200x375-002.jpg","height":375,"width":1200},"keywords":["Kundenservice","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/01\/04\/mehr-umsatz-im-e-commerce-die-10-schluessel-fur-den-erfolg\/","headline":"Mehr Umsatz im E-Commerce: Die 10 Schl\u00fcssel f\u00fcr den Erfolg","url":"https:\/\/www.the-future-of-commerce.com\/2022\/01\/04\/mehr-umsatz-im-e-commerce-die-10-schluessel-fur-den-erfolg\/","datePublished":"2022-01-04","dateModified":"2022-02-24","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/01\/04\/mehr-umsatz-im-e-commerce-die-10-schluessel-fur-den-erfolg\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kai-stuebane\/#Person","name":"Kai St\u00fcbane","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kai-stuebane\/","identifier":612,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/908bffb87d0c3ee7e3c6187b905fb483f1bd1c5ab1e4d44bbd9fbe0fac71654a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/908bffb87d0c3ee7e3c6187b905fb483f1bd1c5ab1e4d44bbd9fbe0fac71654a?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/e-commerce-success-elements-ftr.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/e-commerce-success-elements-ftr.jpeg","height":375,"width":1200},"keywords":["Commerce","Kundendaten","Marketing","Nachhaltigkeit","Service","Zweck"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/10\/digitales-serviceportal-myazoplus-digitale-transformation-teil-2\/","headline":"Wie das Serviceportal myAZOPlus die digitale Transformation vorantreibt (Teil 2)","url":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/10\/digitales-serviceportal-myazoplus-digitale-transformation-teil-2\/","datePublished":"2021-11-10","dateModified":"2024-10-28","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/10\/digitales-serviceportal-myazoplus-digitale-transformation-teil-2\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/stephan-zacharias\/#Person","name":"Stephan Zacharias","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/stephan-zacharias\/","identifier":627,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/43adef9da6948b11b1a18907e35bf5ed502dfaac1fe64e5b1130e6955b00e866?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/43adef9da6948b11b1a18907e35bf5ed502dfaac1fe64e5b1130e6955b00e866?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/B2BPresonalize_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/B2BPresonalize_1200x375.jpg","height":375,"width":1200},"keywords":["Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/03\/digitales-serviceportal-umsatz-kundenerlebnis-verbessern-teil-1\/","headline":"Mit einem digitalen Serviceportal Umsatz steigern und Kundenerlebnis verbessern","url":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/03\/digitales-serviceportal-umsatz-kundenerlebnis-verbessern-teil-1\/","datePublished":"2021-11-03","dateModified":"2024-10-28","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/11\/03\/digitales-serviceportal-umsatz-kundenerlebnis-verbessern-teil-1\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/stephan-zacharias\/#Person","name":"Stephan Zacharias","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/stephan-zacharias\/","identifier":627,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/43adef9da6948b11b1a18907e35bf5ed502dfaac1fe64e5b1130e6955b00e866?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/43adef9da6948b11b1a18907e35bf5ed502dfaac1fe64e5b1130e6955b00e866?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/11\/ERP-white-glove-service_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/11\/ERP-white-glove-service_1200x375.jpg","height":375,"width":1200},"keywords":["Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/06\/die-simple-frage-an-der-viele-service-center-scheitern\/","headline":"Die simple Frage, an der viele Service Center scheitern","url":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/06\/die-simple-frage-an-der-viele-service-center-scheitern\/","datePublished":"2021-10-06","dateModified":"2023-01-25","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/06\/die-simple-frage-an-der-viele-service-center-scheitern\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/hannes-schaetzle\/#Person","name":"Hannes Sch\u00e4tzle","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/hannes-schaetzle\/","identifier":625,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7385f4e6d758ca6cd84a57349cfbe2253d33b85b6bf2db9f21952c146f7ad87f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7385f4e6d758ca6cd84a57349cfbe2253d33b85b6bf2db9f21952c146f7ad87f?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/customer-service-strategy.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/customer-service-strategy.png","height":375,"width":1200},"keywords":["Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/14\/dem-umsatzrueckgang-trotzen-vertriebstrends-in-der-medizintechnik\/","headline":"Dem Umsatzr\u00fcckgang trotzen: Vertriebstrends in der Medizintechnik","url":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/14\/dem-umsatzrueckgang-trotzen-vertriebstrends-in-der-medizintechnik\/","datePublished":"2021-07-14","dateModified":"2022-01-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/14\/dem-umsatzrueckgang-trotzen-vertriebstrends-in-der-medizintechnik\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jimmy-juettner\/#Person","name":"Jimmy J\u00fcttner","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jimmy-juettner\/","identifier":623,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/5f192d9b63588d5e13bea6f91e91a3f3383994902153bca882260b76c754a89b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5f192d9b63588d5e13bea6f91e91a3f3383994902153bca882260b76c754a89b?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2018\/12\/thumbnail-aca1653cc37ed0f9e0086fe8666c1bd0.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2018\/12\/thumbnail-aca1653cc37ed0f9e0086fe8666c1bd0.jpeg","height":375,"width":1200},"keywords":["Customer Experience | CX","Marketing","Service","Vertrieb"]}],"about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/customer-experience-deutsch\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},"Die Zukunft des Handels: Deutsch",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/service-deutsch\/","name":"Service","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Service","http:\/\/www.wikidata.org\/entity\/Q7406919"]},"Vertrieb"]}